Passwords are still the way most organizations allow consumers to access their sites but few firms have secure password policies.
Thatโs one of the lessons that can be gleaned from a recent survey of 48 popular sites including Amazon, Netflix and Uber conducted by Dashlane, a maker of password managers. The vendor looked at 37 popular consumer and 11 enterprise websites against five password security criteria, such as whetherย the website require users to have passwords that are 8 or more characters, if it limits the number of wrong login attempts and supports two-factor authentication.

The findings:
โ46 per cent of consumers sites and 36 per cent of enterprise sites had what Dashlane considers lax policies;
โonly three sites โ GoDaddy, Stripe and QuickBooks โ had perfect scores;
โ researchers were able to create passwords using nothing but the lowercase letter โaโ on several sites including Amazon, Dropbox, Google, Instagram, LinkedIn, Netflix, Spotify, Uber, and Venmo;
โsix websites donโt have policies to prevent brute-force attacks, including Apple, Dropbox, Google, Twitter, Venmo, and Walmart;
โresearchers successfully an account on Netflix and Spotify using โaaaaโ.
At least one vendor was miffed. ย โThis report reflects an unsophisticated understanding of account security and authentication,โ ย Melanie Ensign, head of security and privacy communications at Uber, told SC Magazine. โExpertsย agree that the most important thing about your password is that itโs unique to you and not used on any other accounts.โ ย She also said thatย Uber and other tech companies automatically employ risk-based authentication solutions that leverage machine learning techniques to protect user accounts.
While users have the obligation to create safe and original passwords for every site they visit, CISOs are responsbile for ensuring the failings of users canโt be used as an easy gateway onto the network. Yet too many organizations are vulnerable to brute force attacks. The latest account comes from a Forrester Research analyst who used the tacticย to demonstrate to a Hollywood entertainment company how easy it was to bypass its defences.
Dashlane says CISOs ought to
- make 8-character passwords the minimum
- require alphanumeric & case-sensitive passwords
- orovide a meter or color-coded bar to confirm password length and strength
- send an email to users when passwords are changed
- black the most common passwords found on the web
- consider instituting an account lockout policy to thwart brute-force attacks
- support 2-factor authentication
Sure Dashlane has an interest in this: Password managers make it easy for users to keep control of passwords. Theyโre also a possible single point of failure.
But that doesnโt mean corporate execs canโt demand that internal policies be tightened.