Managing cybersecurity projects in the age of AI has become more demanding. The stakes are higher. The cost to recover from a successful cyberattack is typically millions of dollars. The damage to reputation is significant but difficult to estimate. In the age of large language models (LLMs) and generative AI, organizations must confront the security […]

COMMENT ON THIS ARTICLE Sales are the key ingredient in the mix that creates a successful business. You need customers to buy your products and services or you don’t have a viable operation. How can you convert more prospects to buyers, or first-time buyers into regular customers? Those are the aims of customer relationship management, […]

Canada was well represented at SAP’s annual Sapphire user conference in Orlando last month, with a number of the enterprise applications vendor’s Canadian clients sharing their SAP experiences. Cost savings from implementing shared services across its organization enabled Royal Bank of Canada (RBC) to fund its human resources and information management operations. An RBC executive […]