Kaseya, a provider of unified IT management and security software for managed service providers (MSPs) and small to midsize business (SMBs), today released its 2024 MSP Benchmark Report, which surveyed close to 1,000 MSPs from the Americas, EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) regions and includes responses from both IT professionals […]
The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more substantive revenue comes from customers who scale hyperautomation into higher spend, long-term engagements. To succeed within the RPA market, providers and firms must scale the spend of existing customers. As the […]
Wednesday, Dell Technologies announced four new products and services to expand its security portfolio. First up is Managed Detection and Response (MDR) Pro Plus, a managed security operations solution that combines products and services to protect IT environments and help them recover should an attack occur. It includes vulnerability management, penetration testing, attack simulation management, […]
Microsoft is moving deeper into managed security solutions to help IT departments and infosec pros cope with the increasing number of cyberattacks. Called Microsoft Security Experts, the program joins a bulging number of IT companies ranging from giants like IBM and HP, telecom companies like Bell Canada and Verizon, and managed detection and response firms […]
Russiaโs invasion of Ukraine is having a wide-reaching impact on the global IT industry. Driven by its strong technology education base, Ukraine is well-known in Europe as a technology powerhouse and a key provider of IT outsourcing services; in fact, prior to the conflict, its IT sector accounted for around four per cent of the […]
Forty-three per cent of cyber attacks are against small and medium-sized businesses (SMB), according to recent Verizon data. However, only 14 per cent of them say theyโre prepared for it. Smaller organizations may believe they wonโt be targets because they think their data isnโt โimportant,โ said Stephen Nichols, Solution Engineer with Acronis at a recent […]
Microsoft unveiled Windows 365, its Windows 10 desktops that stream from the cloud, at its annual partner conference, Inspire, on July 14. Also known as Cloud PC, Windows 365 differs from Azure Virtual Desktops (AVD, formerly known as Windows Virtual Desktop) in that it does not require any direct interaction with Microsoft Azure by users. […]
Lead management has jumped to the top of many companiesโ priority lists as modern sales processes increasingly rely on digital tools, automation software, and multiple channels.ย ย Customer Relationship Management (CRM) systems have helped organizations adjustย to these changes by creating closed-loop systems. However, the challenge to qualify, distribute, and track leads persists.ย ย Innovative business owners and […]
Microsoft is investigating whether a hacker got hold of confidential research on the recently-discovered Exchange Server vulnerabilities through at least one of its security partners. The Wall Street Journal says Microsoft is trying to explain how an attack limited to one threat actor spread to others just before the tech giant sent out a software […]
Security service provider Herjavec Group, No. 4 on the 2020 MSSP Alert Top Global MSSP rankings and 14th on the 2020 Channel Daily News Top 100 Solution Providers, has signed a definitive agreement with funds advised by the U.K. private equity firm Apax Partners to sell Apax a majority stake in the company. Founder and […]
Global cybersecurity firm Herjavec Group today announced the acquisition of Securience, an identity and access management (IAM), IT security consulting firm in the U.K. Herjavec said this acquisition will help it onboard unique proprietary tools and identity management talent. Herjavec plans to deploy Securienceโs proprietary tools, including an all-in-one data integration platform Data Manager and […]
Managed detection and response firm eSentire has announced a partnership with Crowdstrike to complement one anotherโs security solutions. The partnership, announced on Dec. 19, will see eSentire integrate CrowdStrikeโs Falcon Insight endpoint detection and response platform, Falcon Prevent anti-virus, and Falcon OverWatch human threat detection engine into its managed threat detection and response (MDR) suite. […]
DevOps is an effective way for companies to speed up product development, but thereโs a risk if security measures donโt keep pace. โCompanies sometimes move too fast with DevOps because of business demands and they donโt have time to apply the security framework to all of the new applications,โ said Fernando Cardoso, Solution Architect at […]
Many organizations have reaped significant or even huge benefits from offshoring parts of their IT function. This offshoring success creates the question about when offshoring is appropriate and when it will be disappointing or even counter-productive. IT functions suitable for offshoring Successful IT offshoring examples include: Help desk. Data center operations. Network and security monitoring. […]
If you hate using your companyโs VPN (thatโs virtual private network) from your smartphone, then you might consider Amazon Web Servicesโ new managed service, Amazon WorkLink. End users simply install the mobile app from the App Store or Google Play, and IT administers provide access rights to internal corporate websites and web apps. AWS says […]
Cognitive Systems Corp, the company behind the Aura WiFi motion tracking technology, has announced a partnership with Stanley Black & Decker to assist it inย creating its Omni home security system. Omni is a collaborative effort from Cognitive Systems Corp, Plume, Qualcomm Technologies, and Stanley Black & Decker. Cognitive Systems Corp is integrating its Aura WiFi […]
Congress grills Googleโs CEO, a new report says Equifax breach was easily preventable, and the U.S. is preparing to announce the indictments of multiple Chinese hackers. Trending on LinkedIn โ Google CEO Sundar Pichai was in the hot seat yesterday, fielding questions from the House Judiciary Committee, and government officials seemed very interested about YouTube […]
Teens who use a lot of tech may be at an increased risk of developing ADHD, IBM is suing Groupon for patent infringement, and controlling machines with human minds like Pacific Rim may be a reality. First up from LinkedIn is a new study that says teens who frequently use digital media are at an […]
Snapchat opens its platform up to third party developers, the 2018 World Cup is a testbed for new tech, and Tesla announces full autopilot. First up from LinkedIn, Snapchatโs parent company Snap Inc. has begun working with third party developers for the first time ever and appears to be determined to avoid the privacy issues […]
Spotify goes public, the Bank of Montreal will open a tech campus in Torontoโs Eaton Centre, and Equifax reveals millions more people were affected by its data breach last year. First up from Facebook is news that music streaming service Spotify has officially filed for an initial public offering. This IPO is one of the […]
Avaya has revamped one of its IoT security solutions to include a wider scope of application. Formerly SDN Fx Healthcare, the company has relaunched the platform as Avaya Surge, and it is now available to run on any vendor network. The solution helps companies in any vertical industry protect their valuable data from unauthorized access […]
โIt will never happen to our organization.โ If there ever was an issue that promptsย IT professionals to make the above statement, the rise of ransomware might be it. Butย this weekโs news that a medical facility based inย Los Angeles paid out a US$17,000 ransom to hackers who infiltrated its electronic medical records (EMR) system and disabled […]
Business leaders think often about how to utilize the web to advance business plans. While web strategy is hardly a new topic, recent developments and the surprising persistence of horrible bad practices, suggest a little management engagement in a strategy makeover can produce worthwhile benefits. Engaging design Achieving an engaging website design is a difficult […]
Platform-as-a-service (PaaS) adoption has been relatively slow compared to the development experienced by other cloud services, however some industry analyst feel that PaaS is set for a growth spurt. PaaS is a category of cloud computing that provides a computing platform and a solution stack as service. Using this model, providers typically offer network, servers, […]